Important Information
Accident & Emergency Medical & Dental Centres
Auckland City Hospital, 24hr A&E and pharmacy. Park Road, Grafton. Phone 379 7440.
Ascot Hospital 24hr A&E and pharmacy. Greenlane Road East, Remuera. Phone 520 9555.
Ponsonby Accident & Emergency Dental Unit, 202 Ponsonby Road, phone 09 376 9222.
Banks & ATMS
Trading banks are normally open Monday-Friday, from 9am-4.30pm. There are ATMs (money machines) and exchange facilities at most banks in the central city.
Carparks
Victoria Street, Cnr Victoria & Kitchener Streets.
Civic Underground, Carpark access off Mayoral Drive.
SKYCITY Cnr Federal & Victoria Streets. Carpark access off Nelson Street. Phone 363 6000.
Emergencies
Police, Fire and Ambulance, phone 111.
Auckland Central Police Station is located at the corner of Cook and Vincent Streets, phone 302 6400.
Embassies/Consulates
Britain IAG House, 151 Queen Street Phone 303 2973
Germany 6th Floor, 52 Symonds Street Phone 913 3674
Italy 102 Kitchener Road, Milford Phone 489 9632
Japan Level 12, 135 Albert Street Phone 303 4106
Netherlands Level 1, 57 Symonds Street Phone 379 5399
Sweden Level 3, 13 O’Connell Street Phone 373 5332
USA Level 3, 23 Customs St East Phone 303 2724
Foreign Exchange
There are a number of foreign exchange bureaux around the central city as well as the major banking corporations.
ANZ 95 Queen Street, 126 Queen Street, Cnr Queen & Victoria Streets
Thomas Cook 159 Queen Street
TravelEx NZ 32 Queen Street
GST
A Goods & Services Tax (GST) of 12.5% is applied to the cost of all goods and services in New Zealand, except for purchases at duty-free shops.
Library
Auckland Central Library, 44-46 Lorne Street. Open 9.30am-8pm, Monday to Friday; 10am-4pm Saturday and Sunday.
Phone Services
When phoning Auckland numbers from out of town, dial 09 first.
Local calls from a Telecom payphone cost 70c a call.
You can use a Telecom PhoneCard or any major credit card on any payphone. Many also take coins and 500 payphones have a modem port for internet access.
AT&T direct 000 911
National directory 018
International directory 0172
National tolls 010
International tolls 0170
Postal Services
Auckland City Post Shop, 23 Customs Street. Open Monday to Friday 8.30am-5.30pm, Saturday 10am-2pm.
NZ Post & Post Restante, Wellesley Street West. Open Monday to Friday 7.30am-5.30pm. Not open Saturday.
Public Transport
Auckland’s key transport hub is the Britomart Centre, at the downtown end of Queen Street. For bus, train and ferry information contact Maxx, phone 366 6400 or visit www.maxx.co.nz.
Visitor Information
New Zealand i-SITE Visitor Centre – Viaduct Basin. Open 9am-6pm, 7 days. Louis Vuitton Building, 137 Quay Street, Viaduct Harbour, Downtown Auckland. Phone 979 2333.
Auckland i-SITE Visitor Centre – Atrium, SKYCITY Auckland. Open Mon-Sun, 8am-8pm. Cnr Victoria and Federal Streets. Phone 979 2333.