Auckland Information & Services
Business Hours
- Bank Hours
Trading banks usually open Monday-Friday 9am-4.30pm
- Government Departments
Monday-Friday 8.30am-4.30pm
- Post Offices
Monday-Friday 9am-5pm. Saturday 9am-12pm
Currency The New Zealand currency system is based on dollar and cent denominations:
- Notes are $5, $10, $20, $50 and $100
- Coins are 5c, 10c, 20c, 50c, $1 and $2.
Emergencies
For Ambulance, Fire and Police when you pick up the phone dial 111.
In an emergency, ask for the service you require and wait to be connected.
Foreign Exchange
- ANZ Bureau de Change
No commission charge
95 Queen St
126 Queen St
Cnr Queen & Victoria Sts
- American Express
Viaduct Harbour, Quay Street entrance (next to Visitor Information Centre)
105 Queen Street, City
67-69 Symonds Street, City
Shop 113, St Lukes Shopping Centre, Mt Albert
- Thomas Cook
34 Queen Street, City
- Bank of New Zealand Currency Exchange
125 Queen Street, Auckland
GST
A Goods & Services Tax (GST) of 12.5% is applied to the cost of all goods and services in New Zealand, except for purchases at duty-free shops.
Phone Services
Local calls from a Telecom payphone cost 50c a call. You can use a Telecom phonecard or any major credit card on any payphone. Many also take coins and 500 payphones have a modem port for Internet access.
- AT&T direct: 000911
- National directory: 018
- International directory: 010
- International tolls: 0170
- Discount Dialling
For phone calls/faxes, local, national, international.
Email - Hotmail, Yahoo, AOL. Internet - browsing or chat. Phonecards sold.
7 Fort Street, Central City.
- NZ Discount Phone & Email Centre
1 Queen Street
Public Transport
- Link Buses
The distinctive grey Link buses make a circuit of Auckland's top spots, including Victoria Park Markets, Sky City, Auckland Art Gallery,
Auckland Museum, Auckland Waterfront, the NZ National Maritime Museum, Parnell, Ponsonby and Newmarket. There is a flat fare of $1.30.
- Stagecoach Buses
Stagecoach services Auckland city and most outlying suburbs.
Free Bus
A bright red free bus runs around the inner-city. These buses are run on hybrid-electricity.
Immigration
- The Immigration Service
A 7am-7pm telephone service giving details of specific applications. For general enquiries:
450 Queen Street, City
- Auckland Metro Doctors Travelcare
Immigration medical examination reports within 3 business days.
Auckland International Airport
- Free inter-terminal bus
A free inter-terminal bus connects the international and domestic terminals. The bus departs every 20 minutes from outside the arrivals hall.
- Day room hire
For transit and early arriving passengers wanting to rest or work, rooms can be hired between the hours of 5am-11pm.
- Auckland Airbus
Airbus run a scheduled airport transfer service calling at most major hotels and backpackers in Auckland city every 20 minutes. Services run from the city (opposite Ferry Building) to airport - from 5am to 8.55pm. Airport to city 6am - 10pm. After 6pm, services run every half hour. It is advisable to check times before setting out.