iPhone and iPad app Customer Booking Policy – Terms & Conditions
All booking transactions on the Jasons iPhone and iPad app are made directly between the purchaser and the operator of the business being booked (“the operator”). The operator will directly charge the purchaser's credit card based on the details provided by the purchaser where applicable. The purchaser must supply a credit card that can be charged remotely at the time of the booking. Cards that require a PIN number to process cannot be used.
Jasons Travel Media does not make any checks on credit card details entered by users. If the required payment cannot be obtained using the credit card details provided, then the operator will make reasonable attempt(s) to contact the purchaser and may opt to cancel the booking if alternative arrangements for payment cannot be negotiated. The user's credit card details will be held for 7 days from checkout within the reservation information in Jasons Travel Media. For security reasons, the credit card number will be deleted after this time. The operator therefore needs to retrieve the credit card details within 7 days of the check-out-date.
All changes and/or cancellations to bookings made through the Jasons iPhone and iPad app must be made directly with the operator concerned. The operator reserves the right to make appropriate charges according to their policies, which are advised at the time of booking. The operator reserves the right to cancel a booking if any part of the booking is cancelled and the remaining booking falls outside of their minimum stay policy.
Jasons Travel Media specifically assumes no responsibility for the correctness of prices and availability provided by the operator. The purchaser is responsible for checking that all details of their booking confirmation is correct and is as intended.
In event of an overbooking, the operator will inform the purchaser as soon as possible and attempt to rectify the situation by seeking alternative accommodation of a similar price and quality. If no alternative accommodation is available then the booking will be cancelled and any deposit paid will be refunded in full.
Jasons Travel Media reserves the right to cancel any bookings that we believe have been fraudulently made. In such cases, any money paid by the customer will be returned only when the customer can prove their identity. In addition, Jasons Travel Media will not be liable for any cancellation/no-show charges from the Supplier.
All prices quoted on the Jasons iPhone and iPad app include GST where applicable.
